PACKAGING AND SENDING INSTRUCTIONS.
To send us any electronic subassembly, electronic board, instrument, or equipment to be serviced, it is necessary to follow a set of steps.
Identification.
Introduce a bussiness card of the person that sends the subassy inside a enveloppe with a small description of the problem that the subassy has.
Put this bag with the equipment, subassy or electronic board.
Packaging and protection .
The packaging must be adecuate to the characteristics of the equipment, weight, dimensions, and fragility, must protect and avoid damage during transportation.
Electronic boards must be manipulated following a series of precautions.
Electronic boards must be packaged in a Conductive Bag in a Disipative bag or in a Antiestatic Box of the appropiate characteristics for the subassy, or PCB to send.
Sending.
With the equipement, or subasembly well protected and packaged, print the Address label and call your carrier to send it to us.
Process.
As soon as we receive the package, our engineers will diagnostic the equipment, and the comercial department will send to you a quotation.
This quotation requires your approbation, and must be send back by fax.
As soon as we receive it we will repare the instrrument, test it and resed back to you in the time indicated in the quotation.
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